Set aside around one hour for this task
In this activity you will:
What is concept development?
Concept development is a term used to describe a range of activities during the early stages of designing a new product or service.
This includes identifying some problems or issues you’re interested in, generating lots of ideas around how you might be able to solve them and then starting to figure out is which idea is strongest.
This is an important part of the design process as it will help you to gain a good understanding of a problem and start to think about ways you could help.
Use this design toolkit to help you get started.
Check out an introduction to service design and a selection of service design tools.